INFONXX
Las Vegas, NV (PRWEB) April 6, 2006
INFONXX, the worldâs largest independent provider of directory assistance and enhanced information services, announced today at CTIA Wireless 2006 the availability of the enhanced TextDirect Suite featuring the industryâs first 2-Way Short Message Service (SMS) directory assistance. This allows wireless carriers and Mobile Virtual Network Operators (MVNOâs) to offer branded 2-Way SMS access to INFONXXâs directory assistance service to their consumers and enables new marketing opportunities for the wireless carriers and MVNOâs.
âMobile-originated SMS messaging has forever changed usersâ perceptions of wireless data and will continue to be the dominant wireless messaging application. Marrying it with directory assistance creates an enormous marketing opportunity for wireless carriers and MVNOâs,â commented Yancy Oshita, Senior Vice President and Chief Marketing Officer at INFONXX. âWith the enhanced INFONXX TextDirect Suite, wireless marketing executives can exploit a trusted directory assistance channel with proven experience in SMS Directory Assistance to build their brand, grow data usage and reduce churn.â
INFONXX Trusted Franchise
The enhanced INFONXX TextDirect Suite allows wireless marketing executives to offer a carrier-branded short code, trusted directory assistance listing accuracy, SMS ubiquity, and live directory assistance agent back up. Using a carrier-set branded short code, consumers can query INFONXXâs industry-leading business, residential and government directory assistance listings by sending an SMS containing the category search or listingâs information (name, address, city and/or state). Through a unique search system (patent pending), the consumer receives a return SMS with the listing information, with accuracy rates similar to those that INFONXX is known for in the industry. Also, INFONXX is looking to enhance 2-Way SMS directory assistance services with functionality such as multi-modality.
The improved INFONXX TextDirect Suite provides wireless carriers with a key platform to exploit plain old directory assistance into a âTrusted Franchise,â a ubiquitous gateway for consumers to obtain the same trusted directory information for everything from events to sports scores. The âTrusted Franchiseâ concept enables wireless providers to provide subscribers with relevant content.
About INFONXX
Information services leader INFONXX delivers customer-focused solutions through technological innovations, flexible service transport options and industry-leading product offerings. As the worldâs largest independent provider of directory assistance and enhanced information services, INFONXX was ranked first throughout 2005 among third-party DA providers in the Paisley Groupâs National Directory Assistance Performance IndexSM in the key indicator of âCalls Passedâ — the overall measure of customers cared for and fulfilled. INFONXX employs thousands of customer service representatives, support personnel and technical staff, as well as one the most reliable speech recognition systems and network architectures in the industry. For more information, visit www.INFONXX.com.
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